Kling 4.0 Refund Policy

Kling 4.0 is committed to providing the best possible experience for our users. We understand that circumstances can change and you may need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility

Time Limit: Refund requests must be made within 3 days of purchase. We cannot process refund requests after this period.

Credit Usage: If you have used 40 or more credits, you are not eligible for a refund, regardless of how much time has passed since your purchase.

How to Request a Refund

If you meet the eligibility criteria and would like to request a refund, please follow these steps:

1. Contact Us: Reach out to our support team at support@kling4.run.

2. Provide Details: Include your account details, order number, purchase date, and the reason for your refund request.

3. Submit Within 3 Days: Submit your request within 3 days of purchase.

Refund Processing

Once we receive your refund request, we will review it and notify you of the outcome as soon as possible. If approved, the refund will be issued to your original payment method.

A processing fee not exceeding 6% of the initial payment amount may be deducted from the refund amount.

If you have any questions about applicable fees or need further details, please contact our customer service team at support@kling4.run.

Changes to This Policy

We reserve the right to update this refund policy at any time. Changes will be reflected on this page, and we encourage you to review it regularly.